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Subject Details

Dept : AERO

Sem : 8

Regul : 2019

Faculty : K NEHRU

phone : 9159839050

E-mail : nehru1991@gmail.com

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UNIT 1:

Introduction - Need for quality

Evolution of quality - Definitions of quality

UNIT 2:

Employee involvement and engagement initiatives in industries

UNIT 3:

Statistical fundamentals

Measures of central Tendency and Dispersion

UNIT 4:

Benchmarking

Reason to benchmark, Best Practices

UNIT 5:

Need for ISO 9000 and Other Quality Systems

ISO 9001-2015 Quality System

Mar

Introduction - Need for quality

Mar

Evolution of quality - Definitions of quality

Mar

Dimensions of product and service quality

Mar

Basic concepts of TQM - TQM Framework

Mar

Contributions of Deming, Juran and Crosby- Barriers to TQM

Mar

Industrial Examples of Quality statements